International Journal on Recent and Innovation Trends in Computing and Communication https://www.ijritcc.org/index.php/ijritcc <p> </p> <div class="container"> <div class="row"> <div class="col-sm-7"> <div class="col-xs-12 col-md-6 col-sm-6"><img class="img-responsive" style="border: 1px solid #ddd;" src="https://ijritcc.org/public/site/images/editor_ijritcc/ijritcc.png" width="254" height="360" /></div> <div class="clearfix visible-xs"> </div> <div class="col-xs-12 col-md-6 col-sm-6"><strong style="color: #008cba;">International Journal on Recent and Innovation Trends in Computing and Communication</strong><br /><br /> <table class="table table-sm" style="border: 1px solid #ddd;"> <tbody> <tr> <td><strong>Editor-in-Chief:</strong></td> <td style="text-align: justify;"> <p>Neal N. Xiong</p> <p>He received his both PhD degrees in Wuhan University (2007, about sensor system engineering), and Japan Advanced Institute of Science and Technology (2008, about dependable communication networks), respectively Associate Professor (5rd year) at Department of Mathematics and Computer Science, Northeastern State University, OK, USA.</p> </td> </tr> <tr> <td><strong>ISSN:</strong></td> <td>2321-8169 (Online)</td> </tr> <tr> <td><strong>Frequency:</strong></td> <td>Monthly (12 Issue Per Year)</td> </tr> <tr> <td><strong>Nature:</strong></td> <td>Online</td> </tr> <tr> <td><strong>Language of Publication:</strong></td> <td>English</td> </tr> <tr> <td><strong>Funded By:</strong></td> <td>Auricle Global Society of Education and Research</td> </tr> <tr> <td><strong>Citation Analysis: </strong></td> <td><strong><a href="https://ijritcc.org/downloads/SCOPUS_Citation_Analysis.pdf">Scopus</a> | <a href="https://ijritcc.org/downloads/WoS_Citation_Analysis.pdf">Web of Science</a> | <a>Google Scholar</a></strong></td> </tr> <tr> <td><strong>Indexing: </strong></td> <td><strong><a href="https://www.scopus.com/sourceid/21101089961">Scopus</a> | <a href="https://scholar.google.co.in/citations?user=2YiCZVsAAAAJ">Google Scholar</a> | <a href="https://www.base-search.net/Search/Results?type=all&amp;lookfor=ijritcc&amp;ling=1&amp;oaboost=1&amp;name=&amp;thes=&amp;refid=dcresen&amp;newsearch=1">BASE</a> | <a href="https://www.scilit.net/journal/2415509">Scilit</a> | <a href="https://app.dimensions.ai/discover/publication?search_mode=content&amp;and_facet_open_access=True&amp;search_text=International%20Journal%20on%20Recent%20and%20Innovation%20Trends%20in%20Computing%20and%20Communication%0A&amp;search_type=kws&amp;search_field=full_search">Dimensions</a></strong></td> </tr> </tbody> </table> </div> </div> </div> </div> <div style="border: 3px solid #f26e2d; padding: 10px; background-color: #4e4b4b0a;"> <p style="margin: 5px; font-size: 18px;"><strong style="font-size: 25px;"><u>Information for Authors:</u></strong><br />We are pleased to inform that we are now collaborating with <strong style="color: #f26e2d;">Digital Commons, Elsevier</strong> for much better visibility of journal. Further authors will be able to observe their citations, metric like PlumX from journal website itself. <strong style="color: #f26e2d;">IJRITCC</strong> will be in transition from <strong style="color: #f26e2d;">OJS</strong> to <strong style="color: #f26e2d;">Digital Commons Platform</strong> in next few months so if their is any queries or delays contact directly on <em><strong style="color: #f26e2d;">editor@ijritcc.org</strong></em></p> </div> <p> </p> <div class="row"> <div class="jumbotron" style="padding: 10px; margin-bottom: 5px; background-color: #eaeaea;"> <p><strong>Basic Journal Information</strong></p> <ul class="list-group" style="font-size: 13px; font-weight: normal;"> <li class="list-group-item show"><strong>e-ISSN: </strong> 2321-8169 | <strong>Frequency</strong> Monthly (12 Issue Per Year) | <strong> Nature: </strong> Online | <strong>Language of Publication: </strong> English | <strong>Publisher: </strong>Auricle Global Society of Education and Research | <strong>Publisher Website: </strong><a href="https://www.agser.org"><strong>https://www.agser.org</strong></a></li> <li class="list-group-item show" style="text-align: justify;"><strong>Citation Analysis: <a>Google Scholar</a> | <a href="https://ijritcc.org/downloads/SCOPUS_Citation_Analysis.pdf">Scopus</a> | <a href="https://ijritcc.org/downloads/WoS_Citation_Analysis.pdf">Web of Science</a> </strong><br /><br /><strong>International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC)</strong> is now indexed in <strong><a href="https://www.base-search.net/Search/Results?type=all&amp;lookfor=ijritcc&amp;ling=1&amp;oaboost=1&amp;name=&amp;thes=&amp;refid=dcresen&amp;newsearch=1" target="_blank" rel="noopener">BASE</a>.</strong><br /><br /><strong>International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC)</strong> is now indexed in <strong><a href="https://www.scilit.net/journal/2415509" target="_blank" rel="noopener">Scilit</a>.</strong><br /><br /><strong>International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC)</strong> is now indexed in <strong><a href="https://app.dimensions.ai/discover/publication?search_mode=content&amp;and_facet_open_access=True&amp;search_text=International%20Journal%20on%20Recent%20and%20Innovation%20Trends%20in%20Computing%20and%20Communication%0A&amp;search_type=kws&amp;search_field=full_search" target="_blank" rel="noopener">Dimensions</a>.</strong><br /><br /><strong>International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC)</strong> is now indexed in <strong>ULRICH Library.</strong><br /><br /><strong>Authors from 15+ different countires </strong>have contributed in International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC).<br /><br /><strong>IJRITCC</strong> has reached 2000+ citations in Scopus Articles.<br /><br /><strong>IJRITCC</strong> has reached 650+ citations in WoS SCI Articles.</li> <li class="list-group-item show" style="text-align: justify;"><strong>Global Author Contribution Map: <a href="https://ijritcc.org/index.php/ijritcc/distribution" target="_blank" rel="noopener">Author Distribution </a></strong></li> <li class="list-group-item show" style="text-align: justify;"><strong>Geographical Distribution of Authors: </strong>India, Iraq, Malaysia, China, Ethiopia, Pakistan, Mexico, Indonesia, Bhutan, Peru, Taiwan, Jordon</li> <li class="list-group-item show" style="text-align: justify;"><strong>Editorial Geogrphical Distribution: </strong>India, USA, UK, Malaysia, Indonesia, China, Yemen, Iraq, Iran, Russia, Brazil, South Africa, Ethiopia, Pakistan, Egypt, Jordon</li> <li class="list-group-item show" style="text-align: justify;"><strong>Editorial Contribution Percentage in Articles Per Year:</strong> 30%</li> <li class="list-group-item show" style="text-align: justify;"><strong>Coverage Areas: </strong>International Journal on Recent and Innovation Trends in Computing and Communication (IJRITCC) is a scholarly peer reviewed international scientific journal published monthly in a year, focusing on theories, methods, and applications in networks and information security. It provides a challenging forum for researchers, industrial professionals, engineers, managers, and policy makers working in the field to contribute and disseminate innovative new work on networks and information security. The topics covered by this journal include, but not limited to, the following topics: <ul> <li>Broadband access networks</li> <li>Wireless Internet</li> <li>Software defined &amp; ultra-wide band radio</li> <li>Bluetooth technology</li> <li>Wireless Ad Hoc and Sensor Networks</li> <li>Wireless Mesh Networks</li> <li>IEEE 802.11/802.20/802.22</li> <li>Emerging wireless network security issues</li> <li>Fault tolerance, dependability, reliability, and localization of fault</li> <li>Network coding</li> <li>Wireless telemedicine and e-health</li> <li>Emerging issues in 3G and 4G networks</li> <li>Network architecture</li> <li>Multimedia networks</li> <li>Cognitive Radio Systems</li> <li>Cooperative wireless communications</li> <li>Management, monitoring, and diagnosis of networks</li> <li>Biologically inspired communication</li> <li>Cross-layer optimization and cross-functionality designs</li> <li>Data gathering, fusion, and dissemination</li> <li>Networks and wireless networks security issues</li> </ul> <br />IJRITCC publishes:<br /> <ul> <li>Critical reviews/ Surveys</li> <li>Scientific research papers/ contributions</li> <li>Letters (short contributions)</li> </ul> <br />To keep the price affordable to libraries and subscribers, we do not send complimentary reprints or complimentary copies to authors.</li> <li class="list-group-item show" style="text-align: justify;"><strong>Types of Papers: </strong>The Journal accepts the following categories of papers:<br /> <ul> <li>Original research</li> <li>Position papers/review papers</li> <li>Short-papers (with well-defined ideas, but lacking research results or having preliminary results)</li> <li>Technology Discussion/Overview Papers</li> </ul> </li> <li class="list-group-item show" style="text-align: justify;"><strong>Peer Review Process: </strong>All submitted papers are subjected to a double blind review process by at least 2 subject area experts, who judge the paper on its relevance, originality, clarity of presentation and significance. The review process is expected to take 8-12 weeks at the end of which the final review decision is communicated to the author. In case of rejection authors will get helpful comments to improve the paper for resubmission to other journals. The journal may accept revised papers as new papers which will go through a new review cycle.</li> </ul> </div> </div> <p> </p> <div class="container"> <div class="row"> <div class="col-sm-7" style="text-align: justify;"> <p><span style="color: #008cba;">The International Journal on Recent and Innovation Trends in Computing and Communication (ISSN: 2321-8169)</span> is published by the Research Department, Auricle Global Society of Education and Research. The Editors of the Journal are members of the Faculty of Computer Science, Electronics and Telecommunications and the Faculty of Electrical Engineering, Automatics, Computer Science and Biomedical Engineering. The Editorial Board consists of many renowned computer science researchers from all over the world.</p> <p>The first issue of the Journal was published in 2013. Currently, the Journal is published monthly, with the main goal to create a forum for exchanging research experience for scientists specialized in different fields of computer science and communication.</p> <p>Original papers are sought concerning theoretical and applied computer science and communication engineering problems. Example areas of interest to the journal (but not restricted to) are: <span style="color: #008cba;">theoretical aspects of computer science, pattern recognition and processing, evolutionary algorithms, neural networks, database systems, knowledge engineering, automatic reasoning, computer networks management, distributed and grid systems, multi-agent systems, multimedia systems and computer graphics, natural language processing, soft-computing, embedded systems, adaptive algorithms, simulation.</span></p> <p>Previous issued volumes may be found at:</p> <a href="http://ijritcc.org/index.php/ijritcc/issue/archive">http://ijritcc.org/index.php/ijritcc/issue/archive</a> <p>Our journal is indexed in the following services: <span style="color: #008cba;">Google Scholar, CrossRef metadata search, Academia, Index Copernicus</span> and the peer review process is by <span style="color: #008cba;">Peer Review Model (Open Journal System)</span>.</p> <p>Note: We have upgraded IJRITCC Journal Website to Open Journal System (OJS). The previous version of IJRITCC is available on www.ijritcc.com. All previously papers published in IJRITCC are already shifted to this upgraded version of Journal. Authors are requested to check the publication details such as author's Name, publication URL, publicaiton title etc.</p> </div> </div> </div> Auricle Global Society of Education and Research en-US International Journal on Recent and Innovation Trends in Computing and Communication 2321-8169 AI-Driven Personalized Learning in Education: Opportunities, Scalability Challenges, and Equity Implications https://www.ijritcc.org/index.php/ijritcc/article/view/12162 <p>Artificial Intelligence (AI) has the potential to revolutionize the education sector by enabling personalized learning on a very large scale. In this article, we analyze the use of AI-driven models for creating adaptive learning pathways in the context of individual learner needs. We explore the vast potential that this offers for enhancing learning effectiveness, engagement, and achievement. One of the most prominent domains is the mathematical encoding of learner state of knowledge under probabilistic frameworks, i.e., Bayesian Knowledge Tracing (BKT), towards dynamic pedagogical customization. Yet, the path from theoretical modeling to actual large-scale implementation is plagued by crucial challenges. Computational functionality and infrastructural issues of scalability are comprehensively analyzed in this research, such as data processing bottlenecks and algorithmic complexity. Moreover, we examine the foundation equity issues, and the danger that AI systems pose by further intensifying or even deepening current education inequities through the issue of algorithmic prejudice. By uniting opportunity with a consideration of scalability and equity imperative in nature, this paper provides an overall framework for the challenges of using AI in education. We conclude by contending that effective and ethical deployment of AI-based personal learning relies on developing computationally efficient, transparent, and equitable algorithms.</p> Dhiraj Kumar Sharma Copyright (c) 2026 2026-07-13 2026-07-13 14 2 01 10 10.17762/ijritcc.v14i1.12162 “A Comparative Study of Financial Performance and Profitability in Manufacturing Enterprises” https://www.ijritcc.org/index.php/ijritcc/article/view/12163 <p>Financial performance analysis plays a vital role in assessing the operational efficiency, profitability, liquidity, and long-term financial stability of manufacturing enterprises. In today's highly competitive business environment, manufacturing organizations face increasing challenges arising from fluctuating raw material costs, technological advancements, changing customer preferences, and intense market competition. These challenges necessitate systematic financial evaluation to support strategic decision-making and ensure sustainable organizational growth.</p> <p>The present study examines the financial performance and profitability of a selected manufacturing enterprise over a period of three financial years (2022–23 to 2024–25). The study employs descriptive research methodology and utilizes both primary and secondary data collected from financial statements, company records, and relevant literature. Various financial tools including ratio analysis, comparative analysis, trend analysis, and working capital analysis are used to evaluate the financial health of the enterprise.</p> <p>The analysis indicates that the enterprise maintained a satisfactory liquidity position throughout the study period, as reflected by stable current and quick ratios. Profitability indicators demonstrate consistent growth in earnings, while solvency ratios reveal a gradual reduction in dependence on external borrowings and an improvement in shareholders' funds. Working capital management also showed positive improvement, enabling smooth operational activities and efficient utilization of resources. Overall, the findings suggest that effective financial planning, prudent cost management, and systematic financial monitoring contributed significantly to the enterprise's financial stability and profitability.</p> <p>The study concludes that continuous financial performance evaluation provides valuable information for management, investors, creditors, and other stakeholders in making informed financial decisions. The findings also highlight the importance of maintaining an appropriate balance between liquidity, profitability, and solvency to achieve long-term sustainability and competitive advantage in the manufacturing sector.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 11 20 10.17762/ijritcc.v14i2.12163 Digital Marketing Strategies Adopted by DTDC Courier and Logistics Ltd https://www.ijritcc.org/index.php/ijritcc/article/view/12165 <p>Digital marketing has become an essential component of modern business strategy, enabling organizations to reach customers effectively through online platforms and digital communication channels. In the highly competitive courier and logistics industry, companies are increasingly adopting digital marketing strategies to enhance brand visibility, improve customer engagement, and strengthen their market position. This study examines the digital marketing strategies adopted by DTDC Courier and Logistics Ltd. and evaluates their impact on customer awareness, engagement, and satisfaction.</p> <p>The study employs a descriptive and analytical research design based on a quantitative approach. Primary data were collected from 100 respondents through a structured questionnaire, while secondary data were obtained from company reports, websites, journals, books, and other relevant sources. Statistical tools such as percentage analysis, descriptive statistics, reliability analysis, correlation analysis, and regression analysis were used to analyze the collected data.</p> <p>The findings reveal that DTDC effectively utilizes digital marketing channels such as social media platforms, online advertisements, email marketing, mobile applications, and website services to connect with customers. The results indicate a strong positive relationship between digital marketing strategies and customer engagement. Correlation and regression analyses confirm that digital marketing initiatives significantly influence customer awareness, satisfaction, and preference for DTDC services. The study also highlights the importance of maintaining an active digital presence to enhance customer experience and improve business performance.</p> <p>The study concludes that digital marketing strategies play a vital role in strengthening DTDC's customer relationships and competitive advantage in the courier and logistics sector. The findings may help DTDC and similar organizations improve their digital marketing practices and develop more effective customer engagement strategies in the future.</p> Vishwanath. R. Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 21 29 10.17762/ijritcc.v14i2.12165 “Marketing Innovation as a Driver of Growth in the Irrigation Equipment Industry: A Case Study of Kushi Irrigation” https://www.ijritcc.org/index.php/ijritcc/article/view/12166 <p>Marketing innovation has become one of the most important factors influencing business growth in today's competitive irrigation equipment industry. Companies that adopt innovative marketing approaches are better positioned to reach customers, build brand awareness, and improve customer satisfaction. This study examines the role of marketing innovation in enhancing the growth and performance of Kushi Irrigation. It focuses on how modern marketing practices such as digital marketing, promotional campaigns, customer relationship management, product positioning, and after-sales service contribute to business development.</p> <p>A descriptive research design was adopted for this study. Primary data were collected from customers through a structured questionnaire, while secondary data were gathered from company records, books, journals, and published reports. The collected information was analysed using percentage analysis and appropriate statistical techniques to understand customer opinions and evaluate the effectiveness of the company's marketing initiatives.</p> <p>The findings indicate that innovative marketing strategies have positively influenced customer awareness, customer satisfaction, sales growth, and the overall market performance of Kushi Irrigation. The study also identifies opportunities for strengthening digital marketing activities, expanding promotional efforts, and improving customer engagement to sustain long-term growth.</p> <p>The study concludes that marketing innovation is an essential driver of business success in the irrigation equipment industry. Continuous investment in customer-focused marketing practices and modern communication channels will help Kushi Irrigation strengthen its competitive position and achieve sustainable growth.</p> Vishwanath R. Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 30 38 10.17762/ijritcc.v14i2.12166 “An Empirical Study on Customer Perception Towards Service Quality and Satisfaction in the Bike Insustry” https://www.ijritcc.org/index.php/ijritcc/article/view/12167 <p>In today's competitive market, customer perception, service quality, and customer satisfaction have become critical determinants of business success and long-term customer loyalty. This study aims to examine the relationship between customer perception, service quality, and customer satisfaction in the pre-owned bike industry. The research explores the influence of factors like product quality, pricing, dealership reputation, employee behavior, transparency, financing options, and after-sales services on customer satisfaction. The pre-owned bike industry has experienced remarkable growth due to consumer demand for reasonably priced and dependable transportation. A structured questionnaire was used to gather primary data from consumers of used bike dealerships using a descriptive study approach. Books, journals, research articles, and reliable internet sources were the sources of secondary data. Appropriate statistical methods and percentage analysis were used to examine the gathered data. The results show that favorable customer perception and excellent service greatly increase customer loyalty and satisfaction. According to the study's findings, dealerships can attain sustainable growth and a competitive edge by enhancing service quality, upholding transparency, and concentrating on client needs.</p> Vishwanath R Havalappa Copyright (c) 2026 2026-07-15 2026-07-15 14 2 39 43 10.17762/ijritcc.v14i2.12167 “The Impact of Employee Motivation on Organizational Performance: An Empirical Study” https://www.ijritcc.org/index.php/ijritcc/article/view/12168 <p>Employee motivation plays a critical role in improving individual performance and achieving organizational success. Organizations that effectively motivate their employees are more likely to experience higher productivity, stronger commitment, improved work quality, and sustainable competitive advantage. This study examines the impact of employee motivation on organizational performance by exploring how motivational practices influence employees' contribution to organizational goals. The research considers both intrinsic and extrinsic motivational factors, including recognition, career development opportunities, financial rewards, job security, supportive leadership, and a positive work environment. An empirical research design was adopted using a structured questionnaire to collect primary data from employees working in different organizations. The collected data were analysed using appropriate statistical techniques to evaluate the relationship between employee motivation and organizational performance. The findings indicate that higher levels of employee motivation are associated with improved organizational performance through enhanced productivity, greater employee commitment, better teamwork, and increased work efficiency. The study further reveals that organizations investing in effective motivational strategies are better positioned to achieve operational excellence and retain a committed workforce. The findings emphasize that employee motivation should be considered a strategic organizational priority rather than a short-term managerial practice. The study offers practical insights for managers and human resource professionals in developing motivation strategies that support employee performance while contributing to long-term organizational growth and sustainability.</p> Vishwanath. R. Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 44 51 10.17762/ijritcc.v14i2.12168 A Study on Evaluating the Performance Appraisal System at R L Fine Chem Pvt. Ltd. https://www.ijritcc.org/index.php/ijritcc/article/view/12169 <p>Performance appraisal remains one of the most consequential, and most contested, tools of human resource management, shaping how organisations recognise contribution, allocate rewards, and develop talent (DeNisi &amp; Murphy, 2017). This study examines the effectiveness of the performance appraisal system at R L Fine Chem Pvt. Ltd., a Bengaluru-headquartered manufacturer of active pharmaceutical ingredients (APIs) and psychotropic substances operating since the mid-1980s, with manufacturing facilities in Gauribidanur (Karnataka) and Hindupur (Andhra Pradesh) that hold USFDA, PMDA, and WHO-GMP approvals. Despite the organisation's regulatory maturity, limited independent research exists on how its workforce perceives the fairness, transparency, and developmental value of its internal appraisal process, a gap that mirrors a broader shortage of appraisal research in Indian process-manufacturing and API firms relative to banking, IT, and retail (Kumari et al., 2021; Verma &amp; Sharma, 2016).</p> <p>Adopting a descriptive, quantitative research design, the study surveyed 124 employees selected through stratified random sampling across departments, using a structured questionnaire built on a five-point Likert scale and validated for reliability using Cronbach's alpha. The instrument captured employee understanding of appraisal criteria, perceived fairness and transparency, feedback quality, and the link between appraisal outcomes and motivation, promotion, and training decisions. Statistical analysis included descriptive statistics, reliability analysis, Pearson correlation, multiple regression, one-way ANOVA, and chi-square tests of association, with results reported against five formally stated hypotheses.</p> <p>The paper presents the complete research instrument, the collected data, and the statistical analysis results. The findings clarify the relationship between appraisal effectiveness and employee satisfaction and performance, and offer recommendations on appraisal transparency, rater training, and the integration of appraisal outcomes with career development pathways at R L Fine Chem Pvt. Ltd.</p> Vishwanath.R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 52 61 10.17762/ijritcc.v14i2.12169 A Study on Customer Perception Towards Chandra Prakash Silk Industries. https://www.ijritcc.org/index.php/ijritcc/article/view/12170 <p>Customer perception is a critical determinant of long-term success in the silk and textile industry. This descriptive study examines customer perception towards Chandra Prakash Silk Industries, with particular emphasis on product quality, pricing, product variety, design, customer service, and brand image. Primary data were collected from 120 customers through a structured five-point Likert-scale questionnaire. Secondary data were drawn from company records, industry reports, and academic journals. The data were analysed using frequency distribution, percentage analysis, mean score analysis, weighted average ranking, and a chi-square test of independence.</p> <p>The findings reveal that customers hold a generally favourable perception of the company. Product quality and brand image emerged as the strongest dimensions, while pricing was identified as the relative area of concern. The chi-square test found no statistically significant association between income level and overall satisfaction (?² = 8.805, df = 6, p = 0.185), confirming that satisfaction is driven by product and service quality rather than purchasing power. Based on these findings, the study offers actionable recommendations for pricing strategy, service improvement, and brand-building initiatives.</p> Vishwanath R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 62 70 10.17762/ijritcc.v14i2.12170 “A Study on Analysis of Competitive Marketing Strategies in the UPVC Supreme Glaze Technologies” https://www.ijritcc.org/index.php/ijritcc/article/view/12171 <p>The present study entitled <strong>“A Study on Competitive Marketing Strategies of Supreme Glaze Technologies”</strong> was undertaken to examine the marketing strategies adopted by the company to achieve a competitive advantage in the uPVC doors, windows, and glazing industry. In today's dynamic business environment, organizations face intense competition due to changing customer preferences, technological advancements, and the increasing presence of both national and regional competitors. As a result, companies must continuously improve their marketing strategies to attract new customers, retain existing customers, and strengthen their market position. Competitive marketing strategies such as product quality, pricing, branding, promotional activities, distribution, customer relationship management, and after-sales service have become essential for achieving sustainable business growth. This study focuses on evaluating the effectiveness of these strategies adopted by Supreme Glaze Technologies and their influence on customer satisfaction and market performance. The primary objectives of the study were to analyze the marketing strategies adopted by Supreme Glaze Technologies, examine the competitive environment of the uPVC industry, identify the company's major competitors, evaluate customer perceptions regarding the company's products and services, and assess the effectiveness of various marketing activities. The study also aimed to understand the relationship between competitive marketing strategies and customer satisfaction while identifying areas where the company can further improve its marketing performance. The research was conducted using a <strong>descriptive research design</strong>, as it helps describe the existing marketing practices and customer opinions in a systematic manner.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 71 79 10.17762/ijritcc.v14i2.12171 “A Study on Customer Satisfaction Towards Mahindra Tractors” https://www.ijritcc.org/index.php/ijritcc/article/view/12172 <p>The tractor industry plays an important role in improving agricultural productivity by providing efficient and modern farming solutions. Among the leading tractor manufacturers in India, Mahindra Tractors has established a strong reputation for quality, durability, fuel efficiency, and technological advancement. Customer satisfaction has become a critical factor in determining the long-term success of tractor manufacturers because satisfied customers are more likely to remain loyal, recommend the brand to others, and continue purchasing the company's products.</p> <p>The present study examines customer satisfaction towards Mahindra Tractors. The research focuses on evaluating customer opinions regarding tractor performance, fuel efficiency, durability, pricing, after-sales service, spare parts availability, dealer support, and overall brand image. A descriptive research design was adopted for the study. Primary data were collected from 100 Mahindra tractor customers using a structured questionnaire, while secondary data were collected from books, journals, company reports, and reliable online sources. The collected data were analysed using percentage analysis and appropriate statistical techniques to identify the major factors influencing customer satisfaction.</p> <p>The study found that product quality, engine performance, after-sales service, and dealer support significantly influence customer satisfaction. The research concludes with practical recommendations to improve customer experience, strengthen customer loyalty, and enhance Mahindra's competitive position in the agricultural machinery market.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 80 88 10.17762/ijritcc.v14i2.12172 A Study on Evaluating the Effectiveness of Compensation and Benefits Schemes on Employee Motivation at KEMS FORGINGS LTD. https://www.ijritcc.org/index.php/ijritcc/article/view/12173 <p>Employee retention is a critical strategic priority in competitive manufacturing environments. Organisations that fail to retain skilled employees incur substantial costs related to recruitment, onboarding, and productivity loss, along with organisational knowledge erosion that undermines long-term competitiveness. This study investigates the organisational and HR-related determinants of employee retention at Silver Spark Apparel Ltd., Hosakote, Karnataka — a subsidiary of the Raymond Group and one of India's premier manufacturers of high-quality men's formal garments. A descriptive research design was employed using both primary and secondary data. Primary data were collected from 150 employees through a structured questionnaire on a 5-point Likert scale, using simple random sampling. Secondary data were sourced from company HR reports, peer-reviewed journals, and industry publications. Statistical tools including percentage analysis, mean score analysis, correlation, and multiple regression were applied using SPSS v26.0. Career development opportunities (Mean = 4.10), leadership support (Mean = 4.15), compensation (Mean = 4.20), and organisational culture (Mean = 4.05) emerged as the strongest predictors of employee retention. Work-life balance (Mean = 3.85) was identified as a moderately significant but improving factor. The regression model explained 71.4% of variance in retention intent (R² = 0.714, F = 57.28, p &lt; 0.001). The study concludes that a multi-dimensional HR strategy encompassing competitive compensation, structured career development, supportive leadership, inclusive organisational culture, and effective work-life balance practices is essential for improving retention at Silver Spark Apparel Ltd. Strategic investment in these areas will substantially reduce attrition and enhance organisational performance.</p> vishwanath R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 89 97 10.17762/ijritcc.v14i2.12173 A Study on Impact of Training and Development on Employee Performance Towards Ankura Builders Bangloore. https://www.ijritcc.org/index.php/ijritcc/article/view/12174 <p>The Indian real estate and construction sector is one of the largest employment-generating industries in the country but continues to face challenges such as skill shortages, low productivity, and high workforce turnover. This study reviews the impact of training and development (T&amp;D) on employee performance using evidence from empirical research, government reports, and industry publications.</p> <p>The findings indicate that training and development positively influence employee productivity, job satisfaction, and organizational performance. Both on-the-job and off-the-job training methods improve learning and workplace behavior when supported by effective evaluation systems. The review also highlights sector-specific challenges, including workforce informality, seasonal employment, and limited digital skills, which affect training outcomes. Additionally, safety training has been found to reduce workplace accidents and improve compliance, while initiatives such as NIPUN and NAREDCO’s EPEP contribute to workforce skill development. The study concludes that well-designed, context-specific training programs are essential for enhancing employee performance, improving organizational effectiveness, and strengthening the competitiveness of the construction and real estate sector.</p> Vishwanath R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 98 105 10.17762/ijritcc.v14i2.12174 A Study on the Effectiveness of Recruitment and Selection Practices https://www.ijritcc.org/index.php/ijritcc/article/view/12175 <p>Recruitment and selection are strategic human resource activities which directly influence the organization’s ability to attract competent employees and to achieve sustainable performance. Furthermore, as the demand for skilled workers increases, it is important to apply suitable and effective methods of recruitment and selection, as well as the process itself. This research will be aimed at examining the efficiency of recruitment and selection practices in the company.</p> <p>The objectives of this research are to find out the methods of attracting workers, the factors influencing the selection process and employees opinions on recruitment and selection. This study will adopt the descriptive research design which involes the collection and analysis of primary and secondary data. The first one refers to the information collected by the researcher. The second one means data discovered by the researcher. To achieve the objectives a questionnaire will be distributed among the employees to measure their satisfaction, experiences and opinions on the subject. Also, journal articles and books will be reviewed to identify relevant information and support the research. The collected data will be analyzed using statistical methods, which will ensure the validity of thr results and the ability to make appropriate conclusions. The information gathered is expected to provide useful suggestions and recommendations regarding recruitment and selection of the company.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 106 111 10.17762/ijritcc.v14i2.12175 “A Study on Relationship Markating Strategy for Customer Retention at Ramu’s Furnitures Paradise Chikkaballapur” https://www.ijritcc.org/index.php/ijritcc/article/view/12176 <p>The study titled <strong>“A Study on Relationship Marketing Strategy for Customer Retention at Ramu’s Furnitures Paradise, Chikkaballapur”</strong> examines the role of relationship marketing strategies in enhancing customer retention and long-term business success. In today's highly competitive furniture market, attracting new customers is important; however, retaining existing customers through strong relationships, quality service, and customer satisfaction is even more essential for sustainable growth. Relationship marketing focuses on building trust, commitment, loyalty, and continuous interaction with customers, encouraging repeat purchases and positive word-of-mouth.</p> <p>The primary objectives of this study are to analyze the relationship marketing practices adopted by Ramu’s Furnitures Paradise, evaluate customer satisfaction and loyalty, identify the factors influencing customer retention, and provide suitable recommendations to improve customer relationship strategies. The study adopts a descriptive research design using both primary and secondary data. Primary data were collected through a structured questionnaire administered to 100 customers of Ramu’s Furnitures Paradise, while secondary data were obtained from books, journals, company records, and relevant websites. The collected data were analyzed using percentage analysis, tables, charts, and the Chi-square test to examine the relationship between customer satisfaction and customer retention.</p> <p>The findings indicate that personalized customer service, product quality, after-sales support, timely communication, fair pricing, and trust significantly influence customer satisfaction and retention. The study concludes that effective relationship marketing strategies strengthen customer loyalty, increase repeat purchases, enhance customer lifetime value, and provide a competitive advantage for the organization. It recommends that Ramu’s Furnitures Paradise continue improving customer engagement through regular follow-ups, loyalty programs, prompt complaint resolution, digital communication, and personalized services to maintain long-term customer relationships and achieve sustainable business growth.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 112 122 10.17762/ijritcc.v14i2.12176 “A Empirical Study on the Effectiveness of Promotional Strategies in Venkateswara Clothing Company” https://www.ijritcc.org/index.php/ijritcc/article/view/12177 <p>Promotional strategies play a vital role in enhancing brand awareness, attracting potential customers, and influencing consumer purchase decisions in today's highly competitive apparel industry. With the increasing adoption of digital marketing, social media platforms, sales promotions, advertising, and public relations activities, organizations continuously seek innovative promotional techniques to strengthen their market position and improve customer engagement. The effectiveness of these promotional strategies significantly determines customer perception, purchase intention, and overall business performance.</p> <p>This study examines the effectiveness of promotional strategies adopted by Venkateshwara Clothing Company and evaluates their impact on consumer buying behaviour and organizational performance. The research aims to identify the promotional tools preferred by consumers, assess their influence on purchasing decisions, and measure the overall effectiveness of the company's promotional activities. A descriptive research design was employed for the study. Primary data were collected from 100 respondents using a structured questionnaire, while secondary data were gathered from books, research journals, company reports, websites, and other reliable sources. The collected data were analysed using percentage analysis, frequency distribution, correlation analysis, and the Chi-square test to identify the relationship between promotional strategies and consumer purchase behaviour.</p> <p>The findings indicate that digital marketing, social media promotions, advertising, and sales promotion activities have a significant positive influence on customer awareness and purchase decisions. The study also reveals that attractive promotional campaigns enhance customer satisfaction, strengthen brand loyalty, and contribute to increased sales performance. Based on the findings, the study recommends that Venkateshwara Clothing Company should further strengthen its digital marketing initiatives, improve customer engagement through personalized promotional campaigns, and adopt innovative promotional strategies to maintain a sustainable competitive advantage. The study contributes to the existing literature on marketing promotion strategies and provides practical insights for managers, researchers, and marketing professionals in developing more effective promotional programmes.</p> Vishwanath. R Havalappagol Copyright (c) 2026 2026-07-15 2026-07-15 14 2 123 133 10.17762/ijritcc.v14i2.12177